Welcome to the Longtown Medical Centre website. We hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services.

Find out when we’re open and what to do when we’re not, all from the comfort of your own home.

We have a number of appointments available on certain evenings, between 18.30 & 19.30 - please contact Reception to check availability

If you need to request access to your medical records, please could you complete the SAR (Subject Access Request) form that is available in the Further Information section and hand in to reception so that your request can be processed.

Contact us online

You can contact us about a medical or administrative query by clicking HERE. We are now asking all patients, wherever possible, to use this link or the NHS App to order repeat prescriptions and fit notes.

This short online form or the NHS App are the quickest and simplest ways for the majority of our patients to access our team for assistance. Our Practice phone lines remain open for anyone unable to access online services.

Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during office hours.

Please contact 111 during out-of-hours or 999 if you have an emergency.

Latest information on Covid vaccinations

Our Spring booster clinics start on Monday 22nd April. You must be aged 75 or over, or over 18 with a weakened immune system to get your jab done at the surgery this time. Ring us on 791328 to book an appointment if you are eligible, or book via one of the NHS apps.

You can also book your first or second primary Covid vaccinations, or vaccinations for children, elsewhere by calling 119 or by visiting the National Booking Service website on the link below:

www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/

Download the latest NHS App update

The NHS App has been redesigned to make it simpler and easier to access NHS services.

Some items have moved within the App, but all the health services you need are still available. Your settings will remain the same before and after the update too. 

The new, user-friendly version of the NHS App makes it easier to: 

• order repeat prescriptions 
• book appointments 
• access 111 Online
• view your GP record, including test results
• and much more…

Need some help using the NHS App? Use the in-app Help feature or visit nhs.uk/nhs-app for guidance.

Friends and Family Test

Have your say to improve your healthcare...

Did you know that you can now have your say to help improve more services across the NHS?  The Friends & Family Test is about giving patients the opportunity to provide quick feedback on their care and treatment experience. It’s already in use in many parts of the NHS and is expanding to a lot more.

You can say what is going well and what can be improved so that people who make decisions about local healthcare can take your views into account.

It doesn’t take long and you don’t need to give your details on your feedback form.

Look for details in our waiting area. You can ask a member of staff how you can take part or find out more online.

The NHS Friends and Family Test

www.nhs.uk/friendsandfamily

NHS 111 is the out-of-hours contact for all patients

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

• your GP practice is closed or you are away from home
• you need medical help fast but it's not a 999 emergency
• you think you need to go to A&E or need another NHS urgent care service
• you don't know who to call or you don't have a GP to call
• you need health information or reassurance about what to do next

If a nurse or other health worker has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

For immediate, life-threatening emergencies, continue to call 999.