Repeat Prescriptions

If your regular medication has been approved on a repeat prescription basis you can order in a number of ways:

• In person - drop your repeat slip in at reception (or a written request) with the required items clearly marked.
• By telephone to 01228 791328 Please contact after 9am to help us manage the urgent early morning calls. You now have the option to leave your medication request on our prescription line as well, making sure you speak clearly and provide your full name, address/date of birth,full name of the medications you require, and where you would like to collect them.
• Online - Call into surgery to register for "Patient Access" for online prescriptions.

It is also possible to send prescriptions to a nominated pharmacy for collection and our receptionist will be happy to advise you about this.

Please ensure we have your up to date contact details and a nominated pharmacy if you would like to use the electronic repeat prescribing service.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.35
• 12-month prepayment certificate (PPC): £108.10
• 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC. 

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed.  Please be aware this is also the case for any medication requests from a hospital. Any problems please telephone the surgery.